Extra health & safety measures

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Hand sanitizer in guest accommodation and common areas
Process in place to check health of guests
First aid kits available
Access to healthcare professionals
Thermometers for guests provided by property
Face masks for guests available

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer (all rooms)

Physical distancing

Contactless check-in/out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Single-room AC for guest accommodation (all rooms)

Food & drink safety

Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses, and other tableware sanitized
Breakfast to-go containers
Delivered food covered securely

Extra health & safety measures

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Hand sanitizer in guest accommodation and common areas
Process in place to check health of guests
First aid kits available
Access to healthcare professionals
Thermometers for guests provided by property
Face masks for guests available

Cleanliness & disinfection

Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hand sanitizer (all rooms)

Physical distancing

Contactless check-in/out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Single-room AC for guest accommodation (all rooms)

Food & drink safety

Physical distancing in dining areas
Food can be delivered to guest accommodation
All plates, cutlery, glasses, and other tableware sanitized
Breakfast to-go containers
Delivered food covered securely